This program is presented over one four
hour session.
Module A: Managing
For Business Value
Session 1:
Strategy, Business Process & Technology
Realizing business value from your
information technology investment depends not only on understanding
your business today but also on understanding where it needs to be
tomorrow. Your strategy for effective technology application
requires that you understand your business objectives, your
customers and the value those customers expect of you. This session
enables you to establish an agile strategic platform for leveraging
technology in your business.
Session 2: Understanding
Technology
With a sound strategic platform in place you
can focus now on determining the best fit for technology
applications in your business. To do so, you need to establish the
value you expect from your technology investment - and be able to
convey this clearly to both IT vendors and your IT staff. This
practical session guides you in managing both vendors and staff. It
also provides direction in distinguishing between desirable IT
investment and practical IT investment.
Module D: Managing
Change
Session 7:
Integrating Business Process, Technology & The User
More than 70% of all technology applications
fail. They run over budget and under expectation. User resistance is the
single most important reason for technology failure. This session
addresses the dynamics of change management. It aids you in the
integration of users, business processes and technology applications in
a coherent framework to successfully manage change.
Session 8: The
Agile Manager
Managing change successfully requires that
executives understand their individual strengths and weaknesses as
managers of change. This closing session alerts you to the factors that
will enable you to enhance your individual change management skills.
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